VTConnect App Update for Windows

IMPORTANT: Your VTConnect App needs to be UPDATED to connect for virtual sessions! 

STEP 1: Delete the existing VTConnect App from your computer. 

• Open the Control Panel or press the Windows key, type Control Panel, and then press Enter.

• Double-click Add or Remove Programs, Uninstall a program, or Programs and Features depending on your version of Windows.

• In the new window, select VTConnect and click the Uninstall button.

STEP 2: Install the UPDATED VTConnect Care App.

• We recommend you visit the Windows Store to install the best performing version of the Windows VTConnect Care App by clicking the icon below:

• If you do not have access to the Windows Store from your device, as an alternative option you can download the updated VTConnect Care App by clicking the icon below: