[Must be an Organizational Administrator]
Login to the VTConnect Office Portal with the credentials you established for your account and click on the Departments top menu item.
You will notice that there is a default single department automatically created. If you don't have multiple departments, then all staff members will be assigned to this department by default.
You can click on the default department and click Edit to update the details and description of this department.
You can also add additional departments if desired by clicking the "Create New" button.
Be sure to click "Save" when you are finished.