How do I update my profile information (name, address, telephone, or email)?


To Update Name, Address, or Telephone Number: Contact your practitioner(s) or organization(s) with required updates by sending a secure VTConnect message through the VTConnect Office Portal.

To Update Email Address:

  • Login with your credentials to the VTConnect Office Portal
  • Click Manage Account from drop-down Login menu on the top right
  • Then click the link to "Change your email address"
  • Enter the new email address
  • Click the Change Email button
NOTE: Changing your email will log you out of the Office Portal. You will not be able to login again until you check your email and confirm your email address.