How many participants can join a group session?

The VTConnect Care App was built to technically support larger groups (up to 10 people) in a single session, but we typically recommend that you limit your group sessions to between 3-7 participants. A few reasons for this:

Practitioners and clients typically report greater satisfaction with telehealth delivery when the group size is kept smaller.

The technical success of larger groups is impacted by the network quality and CPU limitations of all the participants, so the larger the group, the more these things can vary and ultimately impact the quality of care.

With the VTConnect Care App users can choose to connect from a computer, laptop, tablet, or phone, and if a participant is on a smaller device, there is just not enough space on the screen to support a large number of video streams.