Guidelines for Video-Based Online Mental Health Services


The American Telemedicine Association (ATA) published practice guidelines for video-based online mental health services in May 2013.

The ATA guidelines continue to be very relevant to any practitioner/group interested in starting an online video-based presence.

Reviewing clinical considerations and understanding your own ethical and legal responsibilities is one of the first steps to becoming an educated video-based online mental health provider.

Clinical areas for considerations according to the ATA are:

  • Professional and Patient Identity and Location
  • Patient Appropriateness for Videoconferencing-based Telemental Health
  • Informed Consent
  • Physical Environment
  • Communication and Collaboration with the Patient’s Treatment Team
  • Emergency Management
  • Medical Issues
  • Referral Resources

It is recommended that you review the fully published document published by the ATA detailing the guidelines for video-based online mental health at: http://www.americantelemed.org/resources/telemedicine-practice-guidelines/telemedicine-practice-guidelines/practice-guidelines-for-video-based-online-mental-health-services#.Vwv6MlQrKUk

Submitted by Dr. Martha Ireland